Grievance Officer

Grievance Officer

• Name: Grievance Officer, NextWebX
• Email: [email protected]

What you can write about

Anything about how we handle personal data in the hosted edition: access, correction, erasure, a consent you want to withdraw, a nomination, a suspected breach, or a complaint about our service or support.

How to write

Email the Grievance Officer with your name, the email address of your account (or the organisation's address, for example yourname.accounting.nextwebx.com), what happened and what you would like us to do. If you are a client or supplier of a business that uses the Service, please say which business: for its records that business decides, and we will pass your request on and help it answer.

What happens next

• We acknowledge your message within 2 working days.
• We answer within 30 days, and always within the time the DPDP Act and its Rules allow.
• If you are not satisfied with our answer, you may complain to the Data Protection Board of India.